We wanted stop and acknowledge how much we appreciate you and your company for coming to our rescue. As you know, we were up a creek without a paddle and we are forever grateful for coming forward to help with our situation.
The work was done quickly and correctly. This restores our faith in mankind, knowing that there are still good and decent people who are willing to go the extra mile in helping customers.
Hopefully, there will be no issues with our roof in the future, but if we know of anyone needing any type of roofing done, we certainly would highly recommend your company.
Again, thank you so much for all of your help!
Gary & Lisa Hopkins
The purpose of this letter is to give glowing praise to Tim Slifer and his colleagues for the outstanding roof replacement and re-deck coordinated and completed on Tuesday, August 15, 2012 on my home.
The hail storm damage we experienced in June did considerable damage on our roof. Although many of your competitors sought my business and inundated me with flyers and visits, I ultimately chose DFW Premium Roofing because Tim represented the company professionally and was very considerate during a stressful time. In sum, he is trustworthy and reliable.
As guaranteed, the work on my roof began on time on August 14, 2012. Them men were quick and skilled and completed the work by the end of the day. The items in my yard that were removed prior to the inception of the job were put back in their proper place. In fact, my yard looked cleaner and more organized than it had in a long time, which is a testament to the quality of work provided.
It is also worth mentioning that the night before the work began, materials were stolen from our driveway. Tim was able to quickly replace the items in order for the work to remain on schedule.
Hopefully, no further damage will be done to my roof by natural causes. However, should I require any structural work in the future, I will definitely contact DFW Premium Roofing and refer potential clients your way.
Thank you for a job well done.
Pamela A. Howard
DFW Premium Roofing is a valued and successful contractor, specializing in DECRA Roofing Systems. Since 2008, DFW Premium Roofing has been one of the top 10 DECRA contractors in the Dallas and Fort Worth markets.
The company has been instrumental in educating homeowners to the hail resistant benefits of the DECRA stone coated steel roofing systems and remains a valued contributor to the success of DECRA lightweight, high performance roofing.
Please let me know if I can be of further assistance in your sales efforts and I look forward to years of continued growth and success between DECRA systems and DFW Premium Roofing.Michael Twedell
DFW Premium Roofing has been a valued customer of ABC Supply Co., Inc. since September 2008. ABC Supply is a wholesale distributor of exterior building supplies.
DFW Premium Roofing has conducted business with ABC Supply in a very professional manner, paid its obligations promplty, and is in good standing with our company.Amanda Smithson
Our company has supplied roofing materials to DFW Premium Roofing for quite some time now. We consider them to be truly professional contractors who base their business on pride, integrity and dependability.
We have developed a great relationship with Jon Stewart and value his business deeply. It is our opinion that this company is committed to the high standards of customer satisfaction, which includes the use of quality products and quality workmanship on every job. They always handle their account in a prompt and professional manner, paying within our terms. This company is well managed and enjoys one of the higher credit limits our company has to offer.
We look forward to a long and continuing business relationship with DFW Premium Roofing.Frank Perella
I am writing this letter as a reference for DFW Roofing. I have used DFW Roofing and they have performed outstanding service for me on several of my assets. They are diligent, thorough, ethical and provide the utmost customer service. The quality of work they proved has been impeccable, proficient and the integrity of their work has exceeded any and all expectations.Stacy Thomas
If you are considering a roof repair or replacement, we confidently and highly recommend the services of DFW Premium Roofing. Under the personal direction of Darrell Wharton, President of DFW Premium Roofing, the total re-roofing tile project of our Trophy Club home went smoothly, expertly and with total attention to detail. Not only did his crew operate in a dependable, extraordinarily courteous manner—they exceeded our otherwise dubious expectations as professionals of excellence in the roofing industry.
DFW Premium Roofing handled all exterior roof work and they also provided the various sub-contractors for necessary interior repairs from ceiling to carpeting giving us the same quality experience of daily ongoing clean-up, timely communication and follow-up to our complete satisfaction.
Darrell maintained close contact with us and made countless follow-up calls to our insurance company. Darrell and his staff deciphered the complicated engineering reports, provided crucial (and comforting) advice; as well as detailed estimates for all necessary work–particularly since our insurance company was proving to be uncooperative. DFW Premium Roofing is not only knowledgeable about potential insurance challenges; but their staff is trained thoroughly in the various roof products in order to help us with the overwhelming task of selecting the best roofing product for our home.
It is long known that the best form of advertising is word-of-mouth from personal experience; and it should be noted that we extend this testimonial unsolicited.
I’m so pleased, if not relieved, that we had the good fortune of using DFW Premium Roofing and we hope you will too!Jack and Irma Seal
Words cannot express my gratitude to DFW Premium Roofing. I contacted two other very reputable roofing companies and none of them could get anything done toward insurance payment to replace our roof.
DFW promised they would and boy did they deliver. It took six months and lots of time and effort, but Jon Stewart, CEO/Owner, got it taken care of. He was relentless. No one knows the roofing laws as he does. He met with my insurer at my home on several occasions in an effort to educate them.
Through this I have met many of their employees and officers and have been incredibly impressed with all of them. They are all just top notch in every way. They are a family run company that treats the customer as family. They have an exemplary rating in the industry and the Better Business Bureau.
Their installers are as nice as they are. The clean up was incredible, digging out my flower beds with their hands to rid them of any debris. They did a double tear off at my house and finished in one day, quite a feat. They have at their disposal anything you may need to do with your roofing needs, master electrician, skylight professionals, gutter professionals, carpenters, painters, etc.
Special thanks to Jon, Dagan, Darrel, Scott, Danny and Daddy David for their hard work for us. No one else would have done all that they did. Suffice this to say, whatever DFW Premium Roofing says they will do, they will do, ten fold!Terry Ward
ARE YOU LOOKING FOR A ROOFING COMPANY YOU CAN TRUST?
THEN LET ME TELL YOU ABOUT DFW PREMIUM ROOFING.
NOT ONLY DID THEY GIVE ME A GOOD PRICE, THEY ARRIVED AT 7:30AM.
THEY TOOK OFF THREE LAYERS OF ROOFING, INSTALLED DECKING ON A 2400 SQ. FOOT HOUSE, CLEANED UP BEHIND THEMSELVES AND LEFT A COMPLETED JOB AT 4:30PM THAT SAME DAY.
DARRELL WHARTON, PRESIDENT, WAS A DELIGHT TO WORK WITH. HE CAME BY SEVERAL TIMES THAT DAY TO CHECK THEIR WORK AND ASSURE I WAS SATISFIED.
THE TRUCK THAT DELIVERED THE ROOFING SUPPLIES HAD LEFT RUBBER MARKS ON MY DRIVE WAY AND DARRELL HIMSELF CAME OUT THE NEXT DAY AND CLEANED MY DRIVE WAY.
DFW ROOFING CAN CONSIDER ME A VERY SATISFIED CUSTOMER.JEANNETTE COONROD
Dear Jon Stewart,
A few comments on our experience with Dagan Johnson and the DFW Premium Roofing crew installing the Decra Shake roof on our home in October 2010.
I spent a lot of time researching and requesting bids from many different roofing contractors in the DFW area. After much research, I narrowed it down to two different companies. After checking the Better Business Bureau’s web site and their ratings of the two companies, DFW Premium Roofing was the only company with an A+ rating. Not only was I concerned about the customer satisfaction and workmanship, but price was also an issue. Your company had a very competitive bid for the Decra roofing system we wanted. All three factors (BBB customer satisfaction rating, workmanship and price) were important and DFW Premium Roofing came out on top. I still took my research another step further. There were many referrals listed on the company’s web site of which I called everyone on the list and went by many of the previous completed roofs to look for myself. Everyone I spoke with on the list had a very positive experience with DFW Premium Roofing. For me, this was a win, win decision. I am very pleased I choose DFW Premium Roofing for my installation.
Your salesman, Dagan Johnson was a true pleasure to work with. After speaking with him on many different occasions, I was very comfortable with his knowledge of roofing systems. During the process, Dagan came by at least once a day checking on the progress of the installation and every time asked if there was anything I was not pleased with or did I have any concerns so he could address them immediately. Dagan’s attitude was to insure I was pleased.
Even after the job was finished and it came time to settle up with the insurance company, the insurance adjuster had stated what a pleasure it was working with Dagan in settling up on the final payment. The adjuster stated it was very unusual for a salesman to answer the phone each time he was called. He usually had to leave messages and wait on a return call. The adjuster from my insurance company was very impressed with Dagan and DFW Premium Roofing.
From a hindsight perspective, the actual roofing crews were amazing. Anything I asked was done without question and was done very quickly. I could not have asked for a better roofing crew. They worked so hard and they too were so willing to please. The final day was spent with the crew insuring my satisfaction by making some minor cosmetic adjustments with the roof.
On several occasions, after the installation, while I was outside doing yard work, many folks who drive down our street and who had watched the roofing process, stopped and commented “WOW” on the roof and the workmanship. One of my neighbors wanted to know why I put this type of roof on my house. Now he wants to have one put on his house too.
In conclusion it was a great experience working with Dagan and DFW Premium Roofing.
Sincerely,Wesley Landsfeld (and Jay Swint)